Frequently Asked Questions
Expert advice on premium French cookware and service.
What is the best way to clean my copper cookware?
To maintain the brilliance of your copper, use a specialized copper cleaner like Copperbrill with a soft sponge. For the interior stainless steel lining, warm soapy water is usually sufficient; avoid using bleach or abrasive steel wool.
Does Mauviel1830 offer international shipping?
Yes, we ship our professional-grade culinary tools worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific destination and order weight.
Are these products compatible with induction stovetops?
Our M'6S and M'Heritage M'plus collections are specifically designed for induction. Traditional copper collections typically require an induction interface disk to function on induction hobs.
What is your return policy for unused items?
We accept returns on unused products in their original packaging within 30 days of delivery. Please note that customized or engraved items are considered final sale and cannot be returned.
Do you provide a warranty on your cookware?
Mauviel1830 offers a lifetime warranty against manufacturing defects. This does not cover damage from misuse, overheating, or natural wear and tear of the tin lining or non-stick coatings.
How do I know if my copper pan needs re-tinning?
For our tin-lined collections, you should consider re-tinning once the copper begins to show through the interior lining in an area larger than a coin. Stainless steel-lined pans do not require this maintenance.